Privacy Policy & Legal Information

Last updated: August 2025

Privacy Policy

1. Introduction

Welcome to our privacy policy. Your privacy is important to us and we are committed to protecting your personal data. This privacy policy describes how we collect, use and protect your personal data when you use our website.

2. Data Controller

VIA BIM d.o.o.
Ulica braće Domany 6, 10000 Zagreb, Croatia

Registration Number (MBS): 081645941

Tax Number (OIB): 08736692249

Email: *********

Phone: *********

3. Personal Data We Collect

3.1. Data You Provide to Us

When you use our contact form, we collect the following data:

  • First and last name
  • Company name
  • Email address
  • Phone number
  • Content of your message

3.2. Data Automatically Collected

When you visit our website, we automatically collect certain technical data:

  • IP address (in anonymized form)
  • Browser type and version
  • Device type and operating system
  • Date and time of visit
  • Pages you visit on our website
  • Referring website (if you came from another website)

4. Cookies

4.1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. We use different types of cookies for different purposes.

4.2. Types of Cookies We Use

Essential Cookies

  • Purpose: Enable basic website functions and are necessary for its operation
  • Legal basis: Legitimate interest
  • Duration: Session/Persistent (depending on the cookie)
  • Cannot be disabled as they are necessary for the website to function

    • 5. Contact Form

    5.1. Purpose of Data Collection

    We use the data you enter in the contact form exclusively for:

    • Responding to your inquiries
    • Providing requested information or services
    • Communication related to your inquiry

    5.2. Legal Basis for Processing

    We process your data based on:

    • Consent: For responding to your inquiries through the contact form
    • Legitimate interest: For improving our services and communication
    • Contractual necessity: For performing services you have requested

    6. Data Retention

    We retain your personal data only as long as necessary for the purposes described in this policy:

    • Contact form inquiries: 3 years from last communication
    • Session cookies: Deleted after closing the browser
    • Persistent cookies: According to the specified timeframe

    7. Sharing Data with Third Parties

    We do not sell your personal data to third parties. We may share data with:

    • Service providers: Who help us with business operations (e.g., hosting, email services)
    • Legal authorities: When required by law

    All our service providers are obligated to protect your data and use it only for the purpose of providing services to us.

    8. Your Rights

    Under GDPR, you have the following rights:

    • Right of access to your personal data
    • Right to rectification of inaccurate data
    • Right to erasure ("right to be forgotten")
    • Right to restrict processing
    • Right to object to processing
    • Right to data portability
    • Right to withdraw consent
    • Right to lodge a complaint with the supervisory authority (Croatian Personal Data Protection Agency)

    8.1. How to Exercise Your Rights

    To exercise your rights, see the contact information below

    9. Data Security

    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

    10. International Transfers

    If we transfer your data outside the EU/EEA, we ensure adequate protection through appropriate safeguards such as standard contractual clauses.

    11. Changes to Privacy Policy

    We may update this privacy policy from time to time. We will notify you of significant changes on our website or via email.

    12. Contact

    For all questions related to data protection, contact us:

    VIA BIM d.o.o.

    Email: *********

    Phone: *********

    Address:
    Ulica braće Domany 6, 10000 Zagreb, Croatia

    Impressum

    Company Information

    Company Name: VIA BIM d.o.o.

    Legal Form: Limited Liability Company (d.o.o.)

    Registration Number (MBS): 081645941

    Tax Number (OIB): 08736692249

    VAT ID: HR08736692249

    Registered Address

    Ulica braće Domany 6
    10000 Zagreb
    Croatia

    Contact Details

    Phone: *********

    Email: *********

    Website: viabim.co

    Management

    Managing Director: Mirko Jurčević

    Bank Details

    IBAN: HR4224840081135449195

    SWIFT: RZBHHR2X

    Commercial Register

    Registered at: Commercial Court in Zagreb

    Registration Number: 081645941

    Professional Liability

    As a BIM consulting company, we maintain professional liability insurance to cover our services.

    Dispute Resolution

    We are committed to resolving any disputes amicably. For consumer disputes, you may contact the Croatian Consumer Protection Association or use the EU Online Dispute Resolution platform.

    Applicable Law

    These terms and our business operations are governed by Croatian law. Any disputes shall be resolved by the competent courts in Zagreb, Croatia.

    This impressum complies with Croatian and EU legal requirements for business transparency and consumer protection.